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Hospital Bed FAQ

Hospital Bed Troubleshooting Guide

 
Bed Not Raising or Lowering Properly

Check Power Source: Ensure the bed is plugged into a working outlet.

Confirm Bed is Still Plugged In: Bedding or rails may shift and accidentally unplug the bed.

Plug Directly into the Wall: The bed should never be plugged into an extension cord or power strip.

Inspect the Remote Control: Make sure buttons respond and the cable is securely connected.

Reset the Bed: Unplug it for a few minutes, then plug it back in.

Check for Obstructions: Look for any objects blocking the bed's movement, including blankets, sheets, tubing, or other items.

Side Rails Not Locking or Moving

Ensure Proper Alignment: Side rails must be correctly positioned before locking.

Check for Damage: Worn or broken latches may need replacement.

Always Test Side Rails: Before using the bed, confirm that the side rails are properly and securely in place.

Clear Debris: Remove any dust or objects obstructing the rails.

Bed Making Unusual Noises

Inspect for Loose Bolts or Screws: Tighten any loose components.

Check the Motor: Listen for grinding noises that may indicate motor issues.

Ensure Even Weight Distribution: Uneven weight can strain the motor.

Look for Worn Gears: If noises persist, internal gears may need servicing.

Remote Control Not Working

Try a Different Remote (if available): The remote itself may be faulty.

Check for Loose Cables: Ensure the remote is securely connected to the control box.

Inspect for Button Damage: Worn-out buttons may need replacement.

Replace Batteries (if applicable): Some remotes may require fresh batteries.

Wheels Not Locking or Moving Properly

Check Wheel Locks: Always engage wheel locks when transferring into or out of the bed.

Remove Debris: Clean around the wheels to prevent obstruction.

Inspect for Wear and Tear: Worn-out wheels may need replacement.

Ensure Even Surface: The bed should be on a level surface to prevent movement issues.

Safety Precautions

Never Operate with a Damaged Cord or Plug: If the unit is not running properly, contact Nunn's immediately.

Keep Moving Parts Clear: Ensure the main frame, mattress deck, and all drive shafts are free of obstruction, such as blankets, sheets, and tubing.